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Why 70% of Enterprise Transformations Fail, and What It Takes to Build Enterprise Transformation Capability That Lasts Every enterprise is somewhere on a transformation journey, but very few have built true enterprise transformation capability, the permanent organizational muscle that allows change to compound rather than collapse. Some organizations are still operating in reactive silos, with […]

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Agentic AI: The End of Hallucination in Business Operations? with Ajit Kumar Kunji, VP and Head of GBS at Salesforce. Welcome to our new podcast series, Revolutionizing Business Operations with Tony Saldanha. The series will feature Tony sitting down for candid conversations with senior executives who have lived large-scale change from the inside to explore […]

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Global Business Services Predictions for 2026 from Filippo Passerini and Tony Saldanha, Inixia Co-Founders. It’s a new year, which means new opportunities and new challenges for GBS. Or does it? In other words, is the GBS change-cycle annual in nature? While most company priorities and performance management processes tend to be yearly, the GBS industry […]