Critical GBS Industry Shifts from SSOW Estoril That Every Leader Needs to Know Posted May 29th, 2026 by Tony Saldanha & filed under Founders. By Tony Saldanha | May 2026 The GBS industry shifts emerging from SSOW Estoril 2026 mark a genuine turning point for our profession. It is very clear that we are in the midst of a fundamental shift in the GBS industry. SSOW Estoril 2026 was something of a watershed moment. The tone of conversations at […]
Who Is Going to Upskill You on AI? Reflections on AI upskilling for GBS professionals Posted April 21st, 2026 by Tony Saldanha & filed under Founders. AI upskilling for GBS professionals has quietly become one of the most consequential questions in our industry. I was in Singapore a few weeks ago when Budget 2026 was announced. Tucked into the speech by Prime Minister Lawrence Wong was something that caught my attention: Singaporeans who enroll in selected AI training courses will receive […]