Custom: PeP FO Intermediate Essentials Competency Assessment for HBS
Custom: PeP FO Intermediate Essentials Competency Assessment for HBS
Inixia Admin July 18, 2022
Thank you for your participation in the Professional GBS Foundations Intermediate Essentials training classes.
In order to review and reinforce your knowledge, please answer the following 10 question quiz.
- When completed you will be provided with your score, the correct answers and guidance.
- Scores of 60% and above will qualify you for a certificaterecording your successful completion of these professional training classes and a digital badge, which you can share via social media.
- This will also count towards you becoming a Certified Business Services Institute Professional should you be attending the complete Professional GBS training program at a future date.
- There is no time limit for the quiz and we encourage you to refer to the materials shared during the classes.
Please do not hesitate to contact us at info@inixia.co should you need any further assistance.
Kind regards,
The Inixia Team.
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Thank you for completing the quiz.
As your score was below 60%, please take some time to review the correct answers as explained below. Should you have any questions having done this, please do not hesitate to contact the Inixia Team at info@inixia.co as we would like to ensure you are getting the best possible value out of the training classes.
There is also an option for you to relaunch and repeat the quiz, if you wish, with a view to earning your certificate and the digital badge indicating your successful completion of the classes.
Kind regards,
The Inixia Team
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Good job!
Your score qualifies you for a certificate and the digital badge certifying your successful completion of these professional training classes. This will also count towards you becoming a Certified Business Services Institute Professional should you be attending the complete Professional GBS training program.
Please do not hesitate to contact us at info@inixia.co should you need any further assistance.
Kind regards,
The Inixia Team.
-
Excellent job!
Congratulations, your score qualifies you for a certificate and the digital badge certifying your successful completion of these professional training classes.
This will also count towards you becoming a Certified Business Services Institute Professional should you be attending the complete Professional GBS training program.
Please do not hesitate to contact us at info@inixia.co should you need any further assistance.
Kind regards,
The Inixia Team.
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Question 1 of 10
1. Question
Q1. Why is it important to run GBS as a business? (Choose One)
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Question 2 of 10
2. Question
Q2. What are the pillars of the P-GBS model? (Choose one)
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Question 3 of 10
3. Question
Q3. Which of the following is the most important pre-requisite to deliver a successful P-GBS model? (Choose one)
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Question 4 of 10
4. Question
Q4. For P-GBS to be successful, there are some critical enabling factors? (Pick TWO)
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Question 5 of 10
5. Question
Q5. True or False – GBS Maturity as in Stage 3 and Stage 4 is only possible in large companies (e.g. Fortune 500). This is because you need a certain size in order to be able to deliver significant cost reductions and also to have the money to innovate?
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Question 6 of 10
6. Question
Q6. True or False –In the context of GBS, the terms “Business Model” and “Operating Model” can be used interchangeably, since they simply represent how GBS gets work done
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Question 7 of 10
7. Question
Q7. Who in the company decides what the appropriate levels of service performance is?
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Question 8 of 10
8. Question
Q8. In the P-GBS model, who is responsible for understanding the balance between cost, service levels and innovation within a service?
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Question 9 of 10
9. Question
Q9. In the P-GBS Operating Model, Operations Management is like managing the Supply Chain within a company. Why is that? (Choose all that apply)
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Question 10 of 10
10. Question
Q10. The full GBS Value Proposition equation must include all five parts. (Choose the ONE correct answer below)
CorrectIncorrect