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  • What we do

      Enterprise Transformation Advisory

      Tailored guidance from industry veterans who've led multi-billion dollar GBS organizations. At Procter & Gamble, Filippo Passerini and Tony Saldanha created one of the world's most successful Global Business Services organizations, a Harvard Business Review case study that became the global benchmark for operational excellence.

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      Certified Training Programs

      Equipping leaders and teams with proven frameworks that drive change

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      The Expert Series

      Advanced professional development programs for graduates and alumni of the Professional GBS® Certification

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      Workshops

      Targeted workshops delivered by seasoned transformation leaders, not theorists 

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      Public Certification Programs

      Industry-recognized, practitioner-led, certification programs building essential skills for GBS leaders and practitioners

      • SSON Professional GBS© Certification
      • GSOM Leading Business Transformation Certification

      Frameworks

      Industry-recognized, practitioner-led, certification programs building essential skills for GBS leaders and practitioners

      • Revolutionizing Business Operations Book
      • APEX GBS Standards Version 2
      • Why Transformations Fail Book
  • About Us

      Inixia's Story

      We began our shared services journey as pioneers, learning by doing and building a model that would set global standards.

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      Our Approach

      At Inixia, we empower organizations to transform business operations through a proven, strategic approach.

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      The Team

      Inixia is led by industry experts who bring decades of hands-on experience in delivering real transformation—not just theory.

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  • Inixia Insights

      Insights

      We feature curated insights, research, and practitioner perspectives on enterprise transformation, AI-readiness, operational excellence and actional intelligence for transformation leaders and the Global Business Services community.

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      Podcasts

      Compelling conversations with Tony Saldanha and guests, exploring how disciplined transformation, digital capability, and operational excellence are reshaping the way modern organisations run.

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      Videos

      The Transformation Insights Video Series distils the expertise of Inixia’s global practitioners into short, practical conversations that help leaders and teams navigate real‑world transformation.

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  • GBS Standards
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Maximizing GBS Value: How to Use the Apex GBS Standards for Benchmarking and Strategy

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APEX GBS Standards and the role of Inixia in the Future of Global Business Services

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Let’s Talk

Whether it’s becoming a master of GBS or upskilling your team, we’re here to help. Get in touch and see where transforming your business processes can take you and your organization.

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Locations

  • Cincinnati
  • New York
  • London
  • Rome
  • Naples FL
  • New Delhi
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