About
Meet the experts behind Inixia
Inixia’s team are global industry leaders with over 20 years of experience leading high-impact transformation projects: true practitioners, not just theorists.
Executive Team
Filippo Passerini in
Filippo Passerini is one of the world’s leading shared service strategists, widely recognized for his game-changing approach to business management. His work has been the focus of numerous books and articles, including the Harvard Business Review, which has won him dozens of awards.
Tony Saldanha in
Tony Saldanha is an internationally recognized shared service and IT leader, best-selling author on Digital Transformation and acclaimed speaker and consultant with more than three decades of experience driving game-changing results.
Richard Lancaster in
Richard Lancaster is a strategic planning expert and transformation specialist with more than 20 years of experience running, shaping, and driving shared service excellence. Prior to joining Inixia, he served as Director of GBS Operations at the Procter & Gamble Company.
Senior Partners
Christine Dauenhauer in
Christine Dauenhauer is a Senior IT Executive with 25+ years in technology leadership, shared services, and business change management.
David Cohen in
David Cohen brings 30+ years of experience in Digital Transformation, with a proven track record of translating needs into technical solutions that grow sales and reduce costs.
Hari Ram in
Hari Ram is a shared services and business leader with 20+ years in the GBS and BPO industry and is a certified GBS professional.
Janice Horne
Jan Horne is a technology leader with three decades in application development and operations. She pioneered a crisis management framework that significantly reduced service recovery times.
Kathy Priest in
Kathy Priest is an industry-recognized expert in service management, user experience, usability, design, marketing/communications, and delivery.
Kip Fanta in
Kip Fanta is a highly trained and experienced Business Relationship Manager who brings knowledge, passion, energy and sharp vision to Inixia, serving as lead trainer, strategist and advisor.
Operations Team
Caroline Tooley in
Caroline Tooley is the Executive Assistant for Inixia and provides top-level admin support to the team.
Puneet Aggarwal in
Puneet Aggarwal is the IT Manager for Inixia, and is responsible for innovation and new technology developments.
Toby Lancaster in
Toby Lancaster is the Accounting Manager for Inixia and is responsible for company accounts, customer invoicing, payments, and financial reporting.
Vinisha Peres in
Vinisha Peres is the Legal Manager for Inixia. Vinisha has 17 years experience in legal advisory and consultation services and a Ph.D in Law and Masters in Environmental Law.
Benjamin Thompson in
Ben Thompson is the Marcoms lead for Inixia. With a background in international media, entertainment, and entrepreneurship, Ben shapes how the firm shows up in the world.
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