The Team

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Meet the Experts Behind Inixia

Over 20 years of experience

Inixia is comprised of global industry leaders with over 20 years of experience successfully developing, leading, and driving high-impact transformation projects. Unlike many other companies providing advisory services to this industry, they are true practitioners – and not just theorists – of the field.

Executive Team

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Filippo Passerini
Co-Founder and President

Filippo is one of the world’s leading shared service strategists, widely recognized for his game-changing approach to business management. His work has been the focus of numerous books and articles, including the Harvard Business Review, which has won him dozens of awards. 

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Tony Saldanha
Co-Founder and CEO

Tony is an internationally recognized shared service and IT leader, best-selling author on Digital Transformation and acclaimed speaker and consultant with more than three decades of experience driving game-changing results. 

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Richard Lancaster
COO and CFO

Richard is a strategic planning expert and transformation specialist with more than 20 years of experience running, shaping, and driving shared service excellence. Prior to joining Inixia, he served as Director of GBS Operations at the Procter & Gamble Company. 

Senior Partners

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Kip Fanta

Kip is a highly trained and experienced Business Relationship Manager who brings knowledge, passion, energy and sharp vision to Inixia, serving as lead trainer, strategist and advisor. 

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David Cohen

David brings 30+ years of experience in Digital Transformation, with a proven track record of translating needs into technical solutions that grow sales and reduce costs. 

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Christine Dauenhauer

Christine is a Senior IT Executive with 25+ years in technology leadership, shared services, and business change management. 

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Kathy Priest

Kathy is an industry-recognized expert in service management, user experience, usability, design, marketing/communications, and delivery. 

Operations Team

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Caroline Tooley

Caroline Tooley is the Executive Assistant for Inixia and provides top-level admin support to the team. 

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Puneet Aggarwal

Puneet Aggarwal is the IT Manager for Inixia, and is responsible for innovation and new technology developments.

Puneet oversees the smooth functioning of the entire IT landscape, including the website, learning platform, mobile app, cyber security, cloud management, and Operations Support.

Puneet’s areas of expertise include Strategic IT Leadership, IT Transformation and management, and Project Management. He has over 25 years of experience and has managed multiple IT projects and programs for Global Customers across industry domains and 40+ countries. 
Puneet is a certified Project Management Professional (PMP) from PMI, USA and holds degrees in Business Administration and Engineering.

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Toby Lancaster
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