Certified Training Programs

“The eight-week professional GBS certification provided valuable insights that were immediately applicable to my current work. Tony Saldanha and Filippo Passerini’s passion in teaching this was very evident, and other leaders such as Dave Cohen also made a significant impact. I especially resonated with the leadership module, knowing that it will inform many of my decisions in this maturity journey. “

Vanita Bhatia, Prosci, ICP-ACC, PMP, SA, MSP Director Business Management

"It was amazing to share best practices with many professionals around the world from different industries. All of us have at least one same objective: to learn better how to operate our business services globally. There are many tools that we learned and we can apply now. Thanks!"

Claudia Mañón Finance Shared Service Centre - Americas Head

“Inixia’s Professional GBS^® Training and Certification Program was a great experience. Very helpful to understand the power of many concepts, levers, tool kits, etc, that we may know or have an idea about them, but not necessary take into consideration in our daily basis activities.

-GBS must be run as a business, this very short but super powerful statement, and is key to understand the whole program.
-Value creation through the GBS for the whole organization leveraging on Master Foundations, Service Management, Operation Management, Transformation and Leadership.”

Héctor Juárez M. Director AlEn Business Solutions Center

“Inixia’s Professional GBS Training and Certification Program has been an eye-opening experience, deepening my understanding of Global Business Services and its potential to enhance efficiency within a company like Schneider Electric. This program has equipped me with valuable skills and insights that not only advance my career but also enable me to contribute to our organization’s success in a more impactful way.”

Wilmeri OLIVEROS Operations Manager – UK&I & Nordics Global Marketing Schneider Electric

“Thank you Team Inixia, Tony and Filippo to help me unlearn and re-learn the business management from a GBS/SSO industry perspective. Your rich and in depth experience has been transformed into a robust industry relevant framework. This will guide professional practitioners like me, to look at opportunities and challenges from this perspective and use the appropriate tips & tricks to find a way out.”

Partha Chowdhury (Nokia)

"It was great to be part of this GBS Certification program, I will try to embark in a Transformation journey at Constellation Brands in a short future, and this training has given to me the foundations concepts even when those concepts you are keeping in mind, but with this course has been landed in a very good way! Of course everything we saw has been exemplified and allows us better understanding.

Hearing about the pillars of GBS Model(Foundations, Operations, Transformation and Leadership) from Speakers like Tony and Filippo with so much experience, it’s a gift!!"

Miguel Angel Avila – Director - Constellation Brands

“Embarking on the GBS Certification journey was a transformative experience that equipped me with the practical skills and theoretical knowledge vital for excelling in today's dynamic business landscape. It’s an investment in oneself that pays dividends in personal and professional growth.”

Angela Dougherty - Global Service Delivery Manager - Computacenter

“I had the privilege of joining a new organization with the mission to evolve our existing Shared Services into a Global Business Services model. Taking my whole Leadership Team through the INIXIA GBS Certification helped ground us all in a common terminology and approach to Dynamic Process Transformation. The experience has accelerated our efforts and helped build alignment among the team.”

Dave Marton - VP, Global Business Services - Becton Dickinson

"Participating in the GBS Certification journey was truly transformative. It provided me with both practical skills and theoretical knowledge essential for navigating today's ever-changing business landscape. This investment in myself has already begun to yield dividends in terms of personal and professional growth."

Mohan Thadani – Director - Liberty Utilities

“First of all, thank you to Sarawak Economic Development Corporation for sending me to Inixia's Professional GBS Certification programme and thank you to Inixia's Professional GBS for hosting a good programme, a new business model that is changing working style and approaches.

As that was the first exposure I had to Shared Service, indeed it was an eye opener to me as I am new to Shared Service way of working and will always look for opportunities to learn new skills for my career growth.”

Misni Binti Sabli

“I would highly recommend the Inixia's GBS training for anyone looking to enhance their professional growth. I recently attended a digital certification program, and it exceeded my expectations. The content was relevant and tailored to practical application. The trainers were knowledgeable, engaging, and delivered the sessions with clarity and enthusiasm. I left feeling confident and equipped with valuable skills I can apply in my work.”

Stephen Sharlow

“Pursuing the GBS certification was a pivotal decision in my career at Salesforce. I was motivated by a desire to deepen my understanding of global business operations and to enhance my strategic thinking skills.

The certification process was rigorous but incredibly rewarding. The coursework was comprehensive, covering a wide range of topics that are crucial for global business services. I found the case studies particularly valuable as they provided practical insights on the concepts we were learning.

One of the most significant benefits I gained from the certification was the ability to think more strategically about our global operations. This has directly impacted my role, allowing me to contribute more effectively to our projects and initiatives.

I highly recommend the GBS certification to anyone looking to advance their career in global business services. The skills and knowledge we gained are well worth the effort.”

Swaroop Anand Kota