Certified Training Programs

"It was amazing to share best practices with many professionals around the world from different industries. All of us have at least one same objective: to learn better how to operate our business services globally. There are many tools that we learned and we can apply now. Thanks!"

Claudia Mañón Finance Shared Service Centre - Americas Head

“Inixia’s Professional GBS^® Training and Certification Program was a great experience. Very helpful to understand the power of many concepts, levers, tool kits, etc, that we may know or have an idea about them, but not necessary take into consideration in our daily basis activities.

-GBS must be run as a business, this very short but super powerful statement, and is key to understand the whole program.
-Value creation through the GBS for the whole organization leveraging on Master Foundations, Service Management, Operation Management, Transformation and Leadership.”

Héctor Juárez M. Director AlEn Business Solutions Center

“Inixia’s Professional GBS Training and Certification Program has been an eye-opening experience, deepening my understanding of Global Business Services and its potential to enhance efficiency within a company like Schneider Electric. This program has equipped me with valuable skills and insights that not only advance my career but also enable me to contribute to our organization’s success in a more impactful way.”

Wilmeri OLIVEROS Operations Manager – UK&I & Nordics Global Marketing Schneider Electric

“Thank you Team Inixia, Tony and Filippo to help me unlearn and re-learn the business management from a GBS/SSO industry perspective. Your rich and in depth experience has been transformed into a robust industry relevant framework. This will guide professional practitioners like me, to look at opportunities and challenges from this perspective and use the appropriate tips & tricks to find a way out.”

Partha Chowdhury (Nokia)

"It was great to be part of this GBS Certification program, I will try to embark in a Transformation journey at Constellation Brands in a short future, and this training has given to me the foundations concepts even when those concepts you are keeping in mind, but with this course has been landed in a very good way! Of course everything we saw has been exemplified and allows us better understanding.

Hearing about the pillars of GBS Model(Foundations, Operations, Transformation and Leadership) from Speakers like Tony and Filippo with so much experience, it’s a gift!!"

Miguel Angel Avila – Director - Constellation Brands

“Embarking on the GBS Certification journey was a transformative experience that equipped me with the practical skills and theoretical knowledge vital for excelling in today's dynamic business landscape. It’s an investment in oneself that pays dividends in personal and professional growth.”

Angela Dougherty - Global Service Delivery Manager - Computacenter

“I had the privilege of joining a new organization with the mission to evolve our existing Shared Services into a Global Business Services model. Taking my whole Leadership Team through the INIXIA GBS Certification helped ground us all in a common terminology and approach to Dynamic Process Transformation. The experience has accelerated our efforts and helped build alignment among the team.”

Dave Marton - VP, Global Business Services - Becton Dickinson

"Participating in the GBS Certification journey was truly transformative. It provided me with both practical skills and theoretical knowledge essential for navigating today's ever-changing business landscape. This investment in myself has already begun to yield dividends in terms of personal and professional growth."

Mohan Thadani – Director - Liberty Utilities

“First of all, thank you to Sarawak Economic Development Corporation for sending me to Inixia's Professional GBS Certification programme and thank you to Inixia's Professional GBS for hosting a good programme, a new business model that is changing working style and approaches.

As that was the first exposure I had to Shared Service, indeed it was an eye opener to me as I am new to Shared Service way of working and will always look for opportunities to learn new skills for my career growth.”

Misni Binti Sabli

“I would highly recommend the Inixia's GBS training for anyone looking to enhance their professional growth. I recently attended a digital certification program, and it exceeded my expectations. The content was relevant and tailored to practical application. The trainers were knowledgeable, engaging, and delivered the sessions with clarity and enthusiasm. I left feeling confident and equipped with valuable skills I can apply in my work.”

Stephen Sharlow

“Pursuing the GBS certification was a pivotal decision in my career at Salesforce. I was motivated by a desire to deepen my understanding of global business operations and to enhance my strategic thinking skills.

The certification process was rigorous but incredibly rewarding. The coursework was comprehensive, covering a wide range of topics that are crucial for global business services. I found the case studies particularly valuable as they provided practical insights on the concepts we were learning.

One of the most significant benefits I gained from the certification was the ability to think more strategically about our global operations. This has directly impacted my role, allowing me to contribute more effectively to our projects and initiatives.

I highly recommend the GBS certification to anyone looking to advance their career in global business services. The skills and knowledge we gained are well worth the effort.”

Swaroop Anand Kota

"I really enjoyed the session — it was a valuable learning experience, and having the opportunity to interact directly with Tony added immense value. I would highly recommend similar training sessions for anyone involved in managing teams and operations."

Ankit Batra - Head of Customer & Colleague Engagement Centre - Tesco Business Solutions

"Attending the GBS Certification Program has been both an eye-opener and a validation on what we are doing currently. Tony has a knack of explaining things with interesting examples, and correlating with real life scenarios. I have definitely taken a couple of to-dos for me from this program, and am looking forward to implement them in my SSC "

Shubham Goyal - Finance & Accounting Manager - Trelleborg Marine Systems India Pvt. Ltd.

"Thank you so much—it was an honor to participate in the Inixia Professional GBS^® Training and Certification Program. The program not only deepened my understanding of the Global Business Services model but also equipped me with practical tools and strategies that I hope can directly apply in leading HR operations and shared services transformation initiatives.

The insights on governance, service excellence, and value creation were especially impactful, helping me approach challenges with a broader, enterprise-wide perspective. I’ve already seen the benefits of applying these principles to drive efficiency, innovation, and a stronger stakeholder experience.

Thanks again for creating such a meaningful learning experience."

Balasubramanyam PV - Head of Global HR Shared Services - Commvault