Certified Training Programs & The Expert Series

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Build the Capability to Lead Transformation

Inixia’s certification programs and advanced courses are designed and delivered by the executives who built world-class transformation organizations. Whether you are building your foundation or going deeper on a specific discipline, every program gives you frameworks that work in the real world, taught by people who have used them at scale.
Certification Programs

Our Certification Programs

Our flagship certifications build the comprehensive foundation that GBS and transformation leaders need to move their organizations up the maturity curve.

Programs are practitioner-led, globally recognized, and structured to create lasting capability rather than short-term knowledge.

Certification Programs
Professional GBS® Certification
Presented in partnership with SSON. This is the full Professional GBS® program covering all five courses – Foundations, Service Management, Operations Management...
May 2026 Cohort Open for Registration
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Certification Programs
Leading Business Transformation Certification
First of a kind practitioner-focused training led by CIOs from best-in-class Fortune 20 Companies like Procter & Gamble and is relevant for CIOs and IT Leaders.
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Expert Series

The Inixia Expert Series

The Expert Series is Inixia’s advanced course program for graduates of the Professional GBS® Certification and experienced GBS practitioners who are ready to go deeper on a specific discipline.

Where the certification builds the foundation, the Expert Series builds the expertise. Each course is two to three hours, focused on a single topic, and led by a practitioner who has solved that exact challenge at scale. Courses are available for individual enrollment or as a team session, and new topics are added regularly based on what the GBS community tells us it needs most.

Expert Series
How to Transition GBS to Agentic AI
The program covers Agentic AI essentials, key GBS use cases, core technical needs, and the foundational elements required for successful adoption.
3 hours
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Expert Series
How to go from Order Taker to Strategic Partner Course
Participants will examine the mindset and behavioral shifts required to move from reactive delivery to proactive partnership...
July 20, 2026 | 3 hours
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Expert Series
How to Implement a Winning GBS Pricing Strategy
How GBS and Finance Leaders can create a pricing strategy that drives new business value and engages stakeholders.
June 24, 2026 | 2.5 hours
September 30, 2026 | 2.5 hours
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Expert Series
How to Have a Winning Location Strategy for your GBS
A strong GBS location strategy begins with knowing why your footprint matters and how to evaluate and model it effectively.
May 21, 2026 | 3 hours
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The Expert Series

More Expert Series courses are in development across all pillars of GBS leadership.
Follow Inixia on LinkedIn to be the first to hear what is coming, or contact us to discuss a group booking for your team.

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Not sure which program is right for you, or have a bespoke requirement?  
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Why work with Inixia?

The course provided me with valuable theoretical knowledge and practical examples (real cases) that I've already begun applying in my daily work. Particularly impactful were the strategies I learned, such as "Less is more," “conducting 1:1 sessions with stakeholders and sponsors”, “embracing the concept of Love the Problem," and effectively communicating the benefits through "Amplifying the Message" and "What's in it for me?". This holistic approach has already started to positively influence my transformation journey within the company.

Mirela Covolam

“The Professional GBS® Certification Program is a priceless training program for both seasoned and novice shared services leaders. The program equipped me with the knowledge, network, and practical tactics I needed to create a strategy for my HR Shared Services team and provide value to my clients.”

Bryan M Hauhe - Sr Manager, HR Services, DLA Piper

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