Certified Training Programs

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Become A Master of Business Process Transformation

Master the Art of Business Transformation.
Advance your own career or elevate your organization with Inixia’s practitioner-led certification programs, designed and delivered by the executives who built and ran world-class transformation organizations.

Our certifications go beyond theory. They provide the proven frameworks, practical tools, and leadership mindsets needed to drive real, measurable change.

Join a global community of transformation professionals and enterprise leaders mastering the skills to design, lead, and sustain transformation that lasts.

Explore Our Certification Programs

Professional GBS® Certification
Presented in partnership with SSON. This is the full Professional GBS® program covering all five courses – Foundations, Service Management, Operations Management...
May 2026 Cohort Open for Registration
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Leading Business Transformation Certification
First of a kind practitioner-focused training led by CIOs from best-in-class Fortune 20 Companies like Procter & Gamble and is relevant for CIOs and IT Leaders.
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How to Transition GBS to Agentic AI
The program covers Agentic AI essentials, key GBS use cases, core technical needs, and the foundational elements required for successful adoption.
February 25, 2026 | 3 hours
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How to Implement a Winning GBS Pricing Strategy
How GBS and Finance Leaders can create a pricing strategy that drives new business value and engages stakeholders.
March 4, 2026 | 2.5 hours
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How to Have a Winning Location Strategy for your GBS
A strong GBS location strategy begins with knowing why your footprint matters and how to evaluate and model it effectively.
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How to go from Order Taker to Strategic Partner Course
Participants will examine the mindset and behavioral shifts required to move from reactive delivery to proactive partnership...
April 28, 2026 | 3 hours
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Bespoke Training and Workshops
In partnership with clients, Inixia develops and delivers standard and customized Professional GBS® and Leading Business Transformation training and certification programs, on-the-job training and coaching workshops, advisory services, and open office hours to meet the unique and evolving needs of leaders and their leadership teams, and all levels of their organizations.  
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Not sure which program is right for you, or have a bespoke requirement?  
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Why work with Inixia?

The course provided me with valuable theoretical knowledge and practical examples (real cases) that I've already begun applying in my daily work. Particularly impactful were the strategies I learned, such as "Less is more," “conducting 1:1 sessions with stakeholders and sponsors”, “embracing the concept of Love the Problem," and effectively communicating the benefits through "Amplifying the Message" and "What's in it for me?". This holistic approach has already started to positively influence my transformation journey within the company.

Mirela Covolam

“The Professional GBS® Certification Program is a priceless training program for both seasoned and novice shared services leaders. The program equipped me with the knowledge, network, and practical tactics I needed to create a strategy for my HR Shared Services team and provide value to my clients.”

Bryan M Hauhe - Sr Manager, HR Services, DLA Piper

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