The Team

The Team

Inixia is comprised of global industry leaders with over 20 years of experience successfully developing, leading, and driving high-impact transformation projects. Unlike many other companies providing advisory services to this industry, they are true practitioners – and not just theorists – of the field.

The Team

Executive Team

Inixia is comprised of global industry leaders with over 20 years of experience successfully developing, leading, and driving high-impact transformation projects. Unlike many other companies providing advisory services to this industry, they are true practitioners – and not just theorists – of the field.

Executive Team


Co-Founder and CEO


Co-Founder and President

Co-Founder and CEO

Co-Founder and President

Senior Partners

Operations Team

Tony Saldanha

Tony is an internationally recognized shared service and IT leader, best-selling author on Digital Transformation and acclaimed speaker and consultant with more than three decades of experience driving game-changing results. 

Tony co-founded Inixia when he saw companies struggling with challenges he and his teams solved years ago while building one of the world’s first and largest shared service organizations – Global Business Services (GBS) – at the Procter & Gamble Company. With fellow co-founder Filippo Passerini and other global thought leaders, Tony has packaged, perfected, and created shared service best practices with the aim of helping any organization deliver exponential growth, innovation, and quality.

Known for his humble leadership, Tony’s wealth of experience is rooted in a 27-year career at Procter and Gamble, where he rose through the ranks by  developing and implementing innovation in technology, process, thinking, and culture. 

He was part of the leadership team that formed GBS and then shaped it into the most high-performing shared service in the world, repeatedly recognized as best in class. He also led the IT integration of the Gillette Company into P&G, helping complete the process in less than 18 months and at billions below budget.

In 2019, Tony wrote Why Digital Transformations Fail, which rose to become #1 on Amazon’s New Releases for Organizational Change. It was also listed on publisher Berrett-Koehler’s best-sellers for July 2019 and recommended by various publishing forums, including CEO-Reads, Book-Pal, CEO Library, Forbes, and others.

Tony serves as a counselor, advisor and board member for several organizations around the world, aiming to foster positive change and growth. 

Filippo Passerini

Filippo is one of the world’s leading shared service strategists, widely recognized for his game-changing approach to business management. His work has been the focus of numerous books and articles, including the Harvard Business Review, which has won him dozens of awards. 

Filippo’s 30+ years’ experience includes starting and leading one of the world’s first and undeniably the largest, most ambitious, challenging and high-risk shared service organizations in the world at the Procter and Gamble Company. 

Over the years, he has served as an advisor, board member and operating executive at several companies, including The Carlyle Group, Mars Company, United Rentals, McKinsey & Company, Integer Holdings Corp., and the Estée Lauder Company. 

He has also served as an adjunct professor at the University of Toronto’s Rotman School of Management, a visiting Professor for the Politecnico di Milano School of Management, and a Professor in Residence at Columbia University. 

He has received numerous awards, including the inaugural Fisher-Hopper Prize for Lifetime Achievement in CIO Leadership, Shared Service Thought Leader of the Year, InformationWeek’s Chief of the Year, and a member of the CIO Hall of Fame. 

Filippo has lived and worked in the UK, Latin America, Greece, Italy, Turkey and the United States. He is a native of Italy, where he earned his Doctorate in Statistics & Operating Research from the University of Rome.

Richard Lancaster

Richard is a strategic planning expert and transformation specialist with more than 20 years of experience running, shaping, and driving shared service excellence. Prior to joining Inixia, he served as Director of GBS Operations at the Procter & Gamble Company. 

Richard led the adoption, implementation, and management of Business Intelligence technologies across P&G business units and global operations, critically accelerating data delivery, analysis, and real-time shifts in strategy. His expertise in operational excellence drove new levels of customer satisfaction, efficiency, and savings. 

Richard brings deep expertise in portfolio management and optimization, as well as workflow systems and business planning systems. 

Richard earned his Master’s in Chemistry and Professional Training from the University of Southampton and is driven to share what he has learned to help others.

Kip Fanta

Kip is a highly trained and experienced Business Relationship Manager who brings knowledge, passion, energy and sharp vision to Inixia, serving as lead trainer, strategist and advisor. With over 30 years of experience, he is a certified Master of Business Relationship Management (MBRM) and Registered Provider (RP) with the Business Relationship Management (BRM) Institute. Kip is also the Principal at the Kip Fanta Group, established to inspire and enable leaders at all levels, with a focus on consulting and coaching organizations of all sizes and industries around the world in their overall BRM and GBS implementations. Previously, Kip spent more than two decades at Procter & Gamble.

David Cohen

David brings 30+ years of experience in Digital Transformation, with a proven track record of translating needs into technical solutions that grow sales and reduce costs. David spent 32 years at Procter & Gamble, leading solutions for marketing, packaging, and product launches. He currently leads volunteer business mentor projects and select consulting engagements.   David received his BS in Industrial Relations from Cornell University and an MBA from the Wharton School of Business at Philadelphia University. 

Christine Dauenhauer

Christine is a Senior IT Executive with 25+ years in technology leadership, shared services, and business change management. Sbe is the Founder of CLD Strategies, Inc., and also serves as a consultant and educator.

In addition to several senior client management roles at PwC and P&G, Christine had additional assignments in Global Business Analytics, Global IT and Employee Services, Financial Services and SAP Implementation, Acquisitions & Divestitures, and Organizational Transformation.

Kathy Priest

Kathy is an industry-recognized expert in service management, user experience, usability, design, marketing/communications, and delivery. 

Kathy led transformation strategies in Employee Services, HR Services, and Consumer Services.  Backed by more than 30+ years of experience in IT & GBS, she led the Service Management COE (Center of Expertise) across GBS at Procter & Gamble.

Caroline Tooley

Caroline Tooley is the Executive Assistant for Inixia and provides top-level admin support to the team.  She is a key member in delivering a smooth user experience for Inixia’s comprehensive trainings. From enrollment to the final closeout, Caroline ensures that every step of the journey is seamless and enriching for the participants.

Caroline has over 25 years’ experience as a director-level PA in both the public and private sectors. She is exceptionally organized and has a diverse career history providing top-level admin support within the pharmaceutical, finance, and engineering industries.  

She is adept at communicating with people at all levels and routinely prioritizes, multitasks, and adapts to meet challenging deadlines.  Professional, reliable, and calm under pressure, Caroline is committed to providing nothing less than exceptional standards of support.

Puneet Aggarwal

Puneet Aggarwal is the IT Manager for Inixia, and is responsible for innovation and new technology developments. Puneet oversees the smooth functioning of the entire IT landscape, including the website, learning platform, mobile app, cyber security, cloud management, and Operations Support.

Puneet’s areas of expertise include Strategic IT Leadership, IT Transformation and management, and Project Management. He has over 25 years of experience and has managed multiple IT projects and programs for Global Customers across industry domains and 40+ countries. 

Puneet is a certified Project Management Professional (PMP) from PMI, USA and holds degrees in Business Administration and Engineering.

Ashley Martin

Ashley Martin is the communication specialist for Inixia. She works on marketing, content creation, project planning, and community management. 

Ashley is a graduate of the University of Cincinnati with a bachelor’s degree in Communication and a certificate in Sports Media and Promotion. She has worked in social media, content development, and marketing since 2020. Since joining the team in 2021, Ashley’s passion for helping to drive the company’s growth has only grown and she is excited to see what’s next for Inixia.